Legal Back-Office Support
- New Account Setup: Manual placement of accounts in collections systems.
- Media Management:
- Media Renaming: Ensuring proper naming conventions.
- Media Requests: Requesting missing media for legal action.
- Media Indexing: Indexing, barcoding, and naming case files.
- Media Redaction: Redacting sensitive information (NPI).
Litigation Support Services
- Adverse Action Management: Handling responses to adverse actions.
- Litigation Calendar Management: Maintaining court schedules and deadlines.
- Discovery Document Review: Assisting with document review during discovery phases.
- E-Filing Services: Filing lawsuits and legal documents electronically.
- Judgment Preparation & Filing: Managing default judgments, summary judgments, and trial prep.
- Post-Judgment Services:
- Abstract of Judgment: Preparation, filing, and recording.
- Writ of Execution: Filing for asset seizures.
- Garnishments: Bank levies, wage garnishments, and other enforcement actions.
Administrative & Operations Support
- Workflow Optimization: Streamlining internal processes for operational efficiency.
- HR & Training: Employee onboarding, training, and ongoing development.
Client Services
- Client Communication: Providing regular updates and client reports.
- Case Progress Reporting: Ensuring transparency through timely case updates.
Financial & Payment Processing Services
- Mail Processing: Categorizing and processing mail, including checks and payments.
- Payment Posting: Following a two-person verification system for secure payment processing.
- Cost Invoicing & Remittance Preparation: Preparing and reconciling vendor invoices, client payments, and court costs.
