SERVICES
Legal Back-Office Support
Media management including but not limited to
- Converting/renaming to proper media naming conventions
- Requesting missing media for legal action
- Splitting & Merging Docs
- Data Extraction
- Media Indexing, bar-coding and naming case files
- Identify and Redaction of sensitive information (NPI & PII)
Document preparation including but not limited to
- Lawsuits: Summons & Complaints
- Affidavits
- Motions & Notices
- Default Judgments
- Garnishments
- Discovery preparation and response
- Dismissals and Satisfactions
- IDL/Reg F Letter
- Validation of Debt (VOD) Letters
Case Management support including but not limited to
- Manual case initiation and placement into system of record
- E-Filing
- Skip Tracing
- Scrubs
- Venue Verification
- Asset Validation
- Call Monitoring/QC
- Follow up with Process Servers
- Follow up with Courts
- Schedule Court Appearance Attorneys
- Set-up Court Call / Remote Appearances for Attorneys
- Management and follow up with hearing calendars
Litigation Support Services
- Litigation Support Services
- Adverse action management and responses
- Litigation calendar management such as; court schedules and deadlines
- Discovery Document
- Production and responses during the discovery phase, including; interrogatories (special and form),RFA's, request for production, correspondences, agreements and memos etc.,
- E-Filing Services
- Filing of any and all legal documents electronically
- Judgment Preparation and Filing
- Managing default judgments, summary judgments and trial preparation
- Post-Judgment Services
- Liens/Abstract of Judgment (preparation, filing and recording)
- Writ of Execution, including; filing for asset seizures
- Garnishments, including; bank levies, wage garnishments and other enforcement actions.
- Dismissals and Satisfaction
Administrative & Operations Support
- Workflow Optimisation
- Streamlining internal processes for operational efficiency
- HR & Training
- Employee on-boarding, training, and ongoing development
Financial & Payment Processing Services
- All Mail Processing; categorising and processing mail, including checks and payments
- Payment Posting, including; following a two-person verification system for secure payment processing
- Cost Invoicing & Remittance Preparation, including; preparing and reconciling vendor invoices, client payments, and court costs.
Client Services
- Client Communication
- Providing regular updates and client reports
- Responding to client emails or other client correspondence (i.e. digital notes or queues)
- Case progress reporting to ensure transparency through timely case updates.